Leave No Stain Behind

By Doyle Bloss
CleanMaster Solutions

In a study a few years back conducted with consumers who have had their carpet professionally cleaned, the interviewer asked them why they hired a professional carpet cleaner. One of the top THREE reasons provided by the respondents is because they believed that a professional could do a better job removing spots and stains. There is little doubt of the importance that carpet cleaning consumers place upon your ability to remove difficult spots and treat difficult stains.

If you have targeted a high-end clientele and priced your services appropriately, then you certainly are trying to live by the mantra of “Leave no stain behind.” So if the expectation is with time and the proper equipment and chemicals that you as a professional cleaner can remove just about everything, you had better make sure you are adequately equipped to accomplish the task. That is where the specialized spot and stain treatments contained within the CleanMaster Pro Spotting Kit come into play.

Due to space limitations, we are going to assume that you are encountering a stain that was not removed by basic cleaning procedures and general spotting. At this point, it is more accurately described as a stain rather than a spot or spill. Let’s start with this basic premise. The first thing you always want to do if you can is to identify the source of the stain. Then you can start with your advanced treatment procedures.

If the stain was caused by the natural color of the spilled material (for instance, mustard, wine, coffee, urine) you will want to knockout-1-quartapply CleanMaster KnockOut 1, a one part oxidizing stain treatment. Simply apply the solution, agitate the stain from the outside toward the center, and allow adequate dwell time. The stain will usually disappear. In the case of problematic mustard, you may want to reflect a high intensity ultraviolet light at the treated stain while you are on the job. Unlike most oxidizing stain removers. KnockOut 1 contains special additives that allow it to penetrate and deal with solvent based stains such as shoe polish and wood stain. In addition, KnockOut 1 also contains special additives which help keep the area from rapid re-soiling.

If the stain was caused by a color that was most likely added to the spilled material (for instance, Kool-Aid®, sports drinks, frozen children’s treats) you will want to apply CleanMaster RedBreak 1. Simply apply the solution, agitate the stain from the outside toward the center, and allow adequate dwell time. In most cases, RedBreak 1 will immediately make the stain disappear. On problematic stains, simply apply heat from a wallpaper steamer or steam iron to accelerate the reaction and make the stain invisible.RedBreak 1 hi res

Stains caused by ink spills have always been a challenge for professional cleaners. While traditional solvent spotters, (PIG, POG, VDS, NVDS) have proven to be effective on some types of inks, there was always the problem of the time they took to work, making sure you had the right solution for that specific ink, and the number of spotting towels you used up blotting the ink. CleanMaster SpotMaster Gel XP eliminated the need for all of those different solvent spotters. This specially formulated solvent gel spotter has been demonstrated to be effective on a wide variety of ink spots and spills – ballpoint, magic marker, inkjet printer ink and more.

All of these solutions and more are are available in the CleanMaster Pro Spotting Kit.

A Few Questions Answered about the Hydramaster CDS (From Mikeysboard.com)

First off, when was the first unit sold? 39

The HydraMaster CDS Direct Drive Truckmount was introduced around 1985. HydraMaster manufactured a couple of different power take off truckmounts prior to that. I will be glad to send a free insulated six pack cooler (of course propagandized with the HydraMaster logo) to the first two Mikeysboard members who can provide the names of a Direct Drive or Power take off unit produced by HydraMaster before the CDS and post them on this thread. (Hint – check out the “History of HydraMaster Truckmounts video at our youtube library – www.youtube.com/hydramastertv.)

Just how different is that unit from one sold today?

That unit was “powered” by the second drive shaft being driven from the van engine, and the profile of space taken up in the 37-2van and operations panel were very similar. Everything else – vacuum blower, solution flow, waste tank, heat exchangers have all had several revisions – most were tweaks but some were major enhancements.

Is it the best selling CDS/PTO unit of all time?

Without a doubt. The CDS remains the number one choice of both fleet and independent operators for direct drive and power take off truckmounts. All three of our major competitors in this area make formidable machines, but the CDS continues to stack up against them very well. Local distributors for installation and service remain a very important factor to most purchasers of direct-drive units.

What is your guess (or maybe you know and are willing to share) on how much longer the public will be able to buy a HM CDS in a Econoline or GMC Savanna/Chevy Express?

The Chevy Cargo van is scheduled at the present time to be manufactured through at least the model year 2018.We look at the new models every year well in advance of their “release” to the public. Generally, a tweak or two in installation is required with each new van year. We expect that would remain the same with these vans and vans into the future.

We are aware there is a lot of information flowing around the industry about vans and how they may change truckmounts in the future. Much of it is based in more here say than fact.  Slide-ins and direct drives will both be affected by these changes. For instance, safety demands already require the installation of a deckplate onto the floor of all unibody vans before a slide-in truckmount can be safely installed (bolted down). A lot of cleaners miss this detail when deciding to purchase a unibody van such as a Ford Transit. No matter who’s truckmount you buy, plan on spending extra dollars for this deckplate with any truckmount installed in a unibody van. Our distributors have already done many HydraMaster slide-in installs into unibody vans, but there is an extra expense versus a standard cargo van (Ford, Chevy, GMC, Nissan, Dodge ProMaster) or box truck,.

The future of power take off and/or direct drive units installed in some of the new vehicle designs may take on a number of forms. Tailshaft power take offs; transmission power take offs,; water and oil hydraulics, pneumatic power, direct driving the blower from the engine within the engine compartment; and alternative fuels are all ideas that have been visited or tried, and may be revisited and evaluated in the future. Some do not have the best track record in our industry, but major improvements in technology can open up or re-open up some or all of these as potential power sources. Our crack staff of Engineers is presently working on the long awaited Flux capacitor powered by Mr. Fusion for the next generation of Direct Drive units.

Rest assured, direct drive and/or power take off units have a long and fruitful life ahead of them in the industry, especially with emission restrictions continuing to reduce so many of the water cooled or air cooled engine alternatives available. California may eventually require high powered squirrels running on hamster wheels to power green reduced-emission truckmounts.

Are all units sold today incorporating the Salsa heat or is that still an option?

The Salsa is an option.

Do you have design patents in place or has it just been luck that no other company has made their interpretation of the design?DSCF0098

Both. Plus, we have never rested on our laurels. As we discuss in the next question, we are working right now on several improvements and enhancements to keep the CDS as the number one selling direct drive unit.

Are there any big or small changes to the design to look forward too?

We are presently testing a number of small changes on the current generation of CDS to improve the customer’s & installer’s experience with the machine. Expect a few things like ease of access for maintenance, improved part life, heat exchanger enhancements and simplification which increase performance, some component protection, as well as some changes to make the installation quicker and easier.

A current unit burns how much fuel per cleaning hour at Full Speed Ahead?

1.6 – 1.8gph, approximately the same fuel consumption as a mid-range slide in unit.

What is the current cost for a fully decked out unit in a GM van? (shelves, waterpond, softener etc) Advantage CDS install 5

$22,116 to around $31,000 depending upon the accessories and type of tank, and options for Salsa and APO. I am sure our friends at Sapphire Scientific appreciate you mentioning the Water Pond, which has been installed with a few HydraMaster truckmounts. For some reason we are biased toward the HydraMaster HydraCradle or one of our other four fresh water tank options. J

On average, how long does it take before major issues start happening with the van assuming the unit is used full time?

We have many units with over 10,000 hours that have yet to have a major issue. However, it is a reasonable expectation that the CDS runs for three years or more (with proper preventative maintenance) without major issues.

What is involved time and cost wise in switching a used unit to to a new van?

It depends upon the unit set up and the van and that cost is determined by the distributor who is doing the switch. We do not do “van switches” at the factory but do provide technical support to distributors who do.

What are the most important aspects of weekly or monthly maintenance to preserve the CDS system and it’s components?

Daily servicing of the recovery tank filters, rinsing out the recovery tank, and blower lubrication; weekly check for loose bolts and inspect hoses; monthly check drive belts; and every 500 hours lubricate driveshaft and change pump and blower oil. For more information, you can access and download all of our machine manuals on our website- http://www.hydramaster.com/Portals/0/Manuals/CDS_46_48/Maint_Schedule_CDS.pdf.

Does the new natural gas option add any life to the van’s engine?

Running any engine on CNG may improve the life of the engine oil (less carbon in the oil), which has a direct effect on engine life (less bearing wear over time resulting in a generally smoother running engine at high mileage). One could expect some overall life increase of the CNG-powered van, but we have many cases of properly-maintained vans running for over 10 to 15yrs+. Of course, the CNG will have a higher resale value, and certainly the CNG conversion will have paid for itself many times over by that point. Since the CDS installation in a CNG-powered van has only been in the field for 18 months, we don’t have any quantifiable numbers available yet on this. The main benefits of the conversion are fuel costs savings, some potential tax benefits, and marketability.

Should an owner use cleaning hours to factor in transmission servicing?

As a general rule,  each hour of machine run time is the equivalent of 30 miles, so yes.

Is there anything special to look forward to at the HydraMaster booth’s at The Experience this September?

You mean besides participating in the big Mikeyfest demonstration event outside in the demo truck area? What could possibly measure up to that? We will be there with all guns blazing. If I told you anything else , you would have to enter the Federal Witness Protection Program.

- http://www.hydramaster.com/Portals/0/Products/CDS%20booklet%20web.pdf

Developing a Planned Commercial Carpet Maintenance Program

 

Commercial Carpet Cleaning

Analyzing Building Use and Floor Plan

To set up a Planned Commercial Maintenance Program several aspects need to be taken into Blueprint 3consideration.

1. The type of building involved, single or multistory, size of building. This will determine to a large extent the type of carpet cleaning equipment that will be used.

2. The type of commercial activity involved needs to be considered. This will determine the length of time between cleanings, how much time is allowed to complete the cleaning,  and whether or not the building or area can be shut down during the cleaning process.  The type and amount of traffic has a bearing on the cleaning schedule.

3. The exterior of the building is an important area for planned maintenance. A lot of soils are tracked in or carried in with air currents. Proper cleaning of parking lots and entrance aprons to buildings, entrance mats both exterior and interior should be planned.

4. A floor plan of each level of the building needs to be considered and areas assigned a category for proper cleaning schedules to be determined. Potential sources for a copy of the floor plan include an evacuation plan and blueprints.

Note on a facility map the primary areas of concern:

-     Track-off areasBlueprint

-     Funnel areas

-     Main traffic areas

-     Spot prone areas

5. The next step in the analysis is that the type of floor covering in each area needs to be determined. Where they are located in relation to each other and in the building should be taken into consideration.  A hard surface floor preceding carpet will require the carpet to be vacuumed and cleaned more frequently, due to soils being tracked off of the tile floors.  As you proceed further into the building, or in the case of a high rise, up the floors in a building, it is especially important to note the type of floor covering. The first are where carpet is the dominant floor covering reallyHard Surface Floors 12.13 serves as a giant “walk-off mat” for the rest of the building and will need to have more frequent deep, restorative cleanings. The square footage of each area needs to be known.

A. Hard surface:

Concrete:  Sealed, unsealed, polished, stamped. Painted, type of paint, waxed, condition, grade level.

Vinyl: Type, Manufacture, Condition, Previous maintenance, Manufacturer’s recommended maintenance

VCT or Resilient tile: Type, Condition, Age, Asbestos content, intended use, types of floor finish needed, types of floor machines that can be used in that location.

Wood: Type – solid, engineered, laminate. Type of finish, condition

Ceramic tile, Saltillo

Terrazzo – polishing techniques

Stone – geology, construction, polishing techniques

B. Carpet:commercial-carpet-tile

  • Type of carpet,  type of construction, type of fibers, style, dye methods, manufacturer’s  cleaning recommendations, type of installation.

Components of a Planned Maintenance Program

1. Soil Prevention: Attention should be given to the exterior of the building to see that the parking lots are being properly maintained and cleaned. The entrance of the building needs to be power-washed to prevent dirt from being tracked in. Proper mats should be utilized outside the entrancewalkoffMatsImage and inside the entrance of the building and properly maintained. One way to properly maintain these mats is to use a professional cleaning service for mats. These mats need to be large enough to allow people to make about three to four footsteps across the mat to properly clean shoes. All potted plants need to have plastic protectors placed under them to prevent stains on the carpet.

2. Daily Maintenance: Most areas need to be vacuumed daily and check for spots.

3. Interim Maintenance Cleaning: This is the carpet cleaning that is done in between corrective or restorative cleaning. This is accomplished by low moisture encapsulation carpet cleaning or surface hot water extraction cleaning. Other methods employed may be absorbent pad, absorbent compound, or dry foam shampoo carpet cleaning. This is done on an as needed basis.

4. Restorative or Corrective Cleaning: This is accomplished using a truck-mounted or high performance portable hot water extraction machine. In some severe cases the carpet can be cleaned with a shampoo system first which gives superior agitation and then followed with a HWE to insure complete removal of the detergents.

Recommended Cleaning Frequencies

Soil and Traffic Level Vacuum Spot Removal Appearance Maintenance

Cleaning

Restorative Cleaning
Light

Private offices, cubicles

 

2+ times

per week

As needed 2-4 times

per year

1 times

per year

Medium

Interior hallways, shared offices, conference rooms

 

3+ times

per week

As needed 4 times

per year

2 times

per year

Heavy

General entrances, lobbies, main hallways

 

1+ times

per day

As needed 4-6 times

per year

2-4 times

per year

Severe

Severe climate general entrances, food service

1+ times

per day

As needed N.A. 12+ times

per year

 

Assign Area Designations

Each area of the building needs to be assigned a category based upon the amount of traffic it receives or type of area it is. Then a maintenance program can be established based upon each area. Always consider the profile (high-medium-low) of the area by understanding the usage and importance of an area: areas that customers go; VIP offices, conference rooms, etc…

Note that in your cleaning schedule, all procedures that are in red and underlined are the variables in method and frequency which may be employed. This also can be used to customize to the specific equipment and brand being employed.Blue  print 2

Putting the Plan on Paper

  • Prepare and use drawings. Color code each room of carpet to the category it fits best.
  • You can use a word processing program such as Microsoft Word® to customize procedures
  • You can use a graphics program (Microsoft Publisher®, Adobe InDesign) or even a painting program to make the color coded map.
  • You will note in each section below that the terms and words that are italicized are those that are variable to your specific client and to your company. These are the areas where you customize the quote to fit your company and the facility you are bidding on.

Category 1:  Severe Traffic Areas:

Examples: Airports, Entries to Hospitals, Malls & Theaters

Cleaning schedule:

  1. Vacuuming: All areas need to be vacuumed with a commercial grade vacuum cleaner on a daily basis. Consider use of a pile lifter monthly. Vacuums which use HEPA filters are recommended.
  2. Spot Cleaning: All areas need to be spot cleaned as needed by a trained professional using proper techniques to insure the use of proper chemicals, agitation, and rinsing. Standard procedures do not require pre-spotting, rather the carpet should be cleaned normally then spots cleaned after, if residue remains.
  3. Interim (Appearance) Maintenance Cleaning: Carpet needs to be cleaned on a weekly basis using a low moisture encapsulation cleaning system.
  4. Restorative Cleaning: This should be performed on a monthly basis to remove any residues from Interim Maintenance Cleaning procedures, to remove deeply imbedded soil, refresh the texture of the carpet and for overall indoor air quality. This should be done utilizing a Hot Water Extraction truck mounted equipment or a High performance portable machine.

 

Category 2:  Heavy Traffic Areas:

Examples: entrances, showrooms, lobbies, corridors, stairs, hallways, retail sales floors, executive offices, clerical office areas, food service areas, elevators, channeled traffic flow areas, break rooms, mail rooms

Cleaning schedule:

  1. Vacuuming: All areas need to be vacuumed with a commercial grade vacuum cleaner on a daily basis. Consider the use of a pile lifter on a monthly basis. Vacuums which use HEPA filters are recommended. .
  2. Spot Cleaning: All areas need to be spot cleaned as needed by a trained professional using proper techniques to insure the use of proper chemicals, agitation, and rinsing. Standard procedures do not require pre-spotting, rather the carpet should be cleaned normally then spots cleaned after, if residue remains.
  3. Interim (Appearance) Maintenance Cleaning: Carpet needs to be cleaned on a weekly basis using a low moisture encapsulation carpet cleaning system.
  4. Restorative Cleaning: This should be performed on a quarterly basis to remove any residues from Interim Maintenance Cleaning procedures, to remove deeply imbedded soil, refresh the texture of the carpet and for overall indoor air quality. This should be done utilizing a Hot Water Extraction truck mounted equipment or a High performance portable machine.

Category 3:  Medium Traffic Areas:

Examples: some hallways, shared offices, conference rooms

Cleaning schedule:

  1. Vacuuming: All areas need to be vacuumed with a commercial grade vacuum cleaner on a daily basis. Consider the use of a pile lifter on a quarterly basis. Vacuums which use HEPA filters are recommended.
  2. Spot Cleaning: All areas need to be spot cleaned as needed by a trained professional using proper techniques to insure the use of proper chemicals, agitation, and rinsing. Standard procedures do not require pre-spotting, rather the carpet should be cleaned normally then spots cleaned after, if residue remains.
  3. Interim (Appearance) Maintenance Cleaning: Carpet needs to be cleaned on a monthly basis using a low moisture encapsulation carpet cleaning system.
  4. Restorative Cleaning: This should be performed every six months to remove any residues from Interim Maintenance Cleaning procedures, to remove deeply imbedded soil, refresh the texture of the carpet and for overall indoor air 1uality. This should be done utilizing a Hot Water Extraction truck mounted equipment or a High performance portable machine.

Category 4:  Light Traffic Areas:

Examples: Private Offices & Cubicles

Cleaning schedule:

  1. Vacuuming: All areas need to be vacuumed with a commercial grade vacuum cleaner on a weekly basis. Vacuums which use HEPA filters are recommended. .
  2. Spot Cleaning: All areas need to be spot cleaned as needed by a trained professional using proper techniques to insure the use of proper chemicals, agitation, and rinsing. Standard procedures do not require pre-spotting, rather the carpet should be cleaned normally then spots cleaned after, if residue remains.
  3. Interim (Appearance) Maintenance Cleaning: Carpet needs to be cleaned on an as needed basis using a low moisture encapsulation carpet cleaning system.
  4. Restorative Cleaning: This should be performed every six months to remove any residues from Interim Maintenance Cleaning procedures, to remove deeply imbedded soil, refresh the texture of the carpet and for overall indoor air quality. This should be done utilizing a Hot Water Extraction truck mounted equipment or a High performance portable machine.

Each Customized Program Should Include:

  • Color Coded Map
  • Written Procedures Plan
  • Daily, Weekly, Monthly, Quarterly, Annual Procedures
  • Follow-Up On Every Job
  • Emergency Response Plan
  • Water Damage and Intrusion Plan

 

 

Pre-Inspection Procedures for Restorative Cleaning of Stone, Tile & Grout, and Finished Concrete Flooring Surfaces

Talking with customerAfter you have had the chance to carefully study, practice and understand how to identify the type of hard surface floor you are being asked to restoratively clean (see previous blog entries), it is time to consider the specific procedures necessary before you start the job itself. This is often referred to as the “pre-inspection” phase. Pre-inspection is the most important part of any restorative cleaning job. As the old adage goes, a problem identified during the pre-inspection process belongs to the customer. A problem revealed during the cleaning process itself belongs to you. During the pre- inspection process, there are five very important goals to accomplish:

  1. Evaluate the floor by identifying pre-existing conditions.
  2. Increase your chances for a successful outcome by under-promising and over-delivering.
  3. Recognize conditions that could be created or revealed during cleaning and keep them from become problems.
  4. Point out repairs and corrections and floor restoration that might need to be performed that exceeds the parameters of the restorative cleaning job that. This opens up additional income earning opportunities for your company or a referral partner you outsource these jobs to.
  5. To be sure your scope of work and pricing accurately reflects the work you will need to perform.    

Pre-Inspection Guidelines

  1. The first thing to evaluate is the INTEGRITY of the floor and installation. Check for –
    1. Lippage or uneven installation of the floor with some of the tiles or stone being higher than others. Variations of 1/16” are acceptable.
    2. The only means of correcting lippage is to grind the affected tiles until they are all even. Lippage can not be corrected by cleaning procedures and in some cases, severe lippage may prevent you from being able to effectively clean the floor .
    3. Loose tiles or stone can be located by tapping the floor with a rubber mallet or a wooden handle. A hollow sound indicates the tile is not firmly attached to the underlayment. Record the number and location of any loose tiles.
    4. Note any cracked or damaged tile or stone.
    5. Look for missing, cracked and loose grout. This may come out during the cleaning process. Missing or damage grout can be repaired for an additional fee.
  2. Moisture underneath the tiles could indicate a serious problem.
    1. A moisture meter can be used to compare moisture levels before and after the job.
    2. Excess moisture indicates a leak or other source of water under the flooring and also an increased likelihood of efflorescence.
    3. Checking moisture levels also indicates when the floor has returned to normal moisture content and is ready for seal.
  3. Additional Pre-inspection procedures –
    1. Check for wax or topical coatings as discussed earlier. If there is a coating that needs Hard Surface Floors 12.13to be removed, allow for the extra work in your schedule and pricing.
    2. Determine porosity of the stone or tile. A porous floor will require more preconditioner. The floor will absorb more water and require longer to dry.
    3. Porosity also influences the amount of sealer that must be applied. Apply less sealer than the floor will hold and you have not provided the most effective application. Apply more sealer than the floor will absorb and the excess will dry on the surface forming a milky, white haze.
    4. Look for signs of efflorescence – a precipitate that has the appearance of a white, chalky powder-like substance on the surface of the grout or stone or porous tiles such as saltillo.. Some efflorescence will look like crystals. This type is more difficult to remove.
    5. Scratches, abrasion and other indicators of wear are not removed by cleaning! This means a clean floor may not have the same level of gloss it once did.
    6. Abrasive wear is common in softer stone.
    7. Correcting scratches requires polishing which is a separate and additional service from cleaning.
  4. Your pre-inspection may reveal that a job poses potential problems beyond your experience or skill level. Know when to walk away from a job that could be unprofitable or holds risks you are not willing to accept.
  5. Preparation and Set-up
    1. Determine all areas that need to be prepared and protected prior to starting the cleaning job – Door ways, floor transition areas, stairwells, appliances, walls, furniture
    2. Always take into consideration any carpet or wood floors that are that adjoin the floor being cleaned. Protect with a double layer of plastic to prevent damage from overspray or splashes.
    3. CAUTION! Acid cleaners can permanently damage stainless steel. Keep any stainless stell appliance or fixture or brass fixture from coming in dirct contact with any acid cleaning solution you use on the job
    4. Review the steps necessary to do the job. An ounce of prevention prevents call-backs and damaged property!
    5. Make sure your customer has signed for and approved all the options you have discussed.
    6. Be realistic about extreme situations. Under-promise and over-deliver!
  6. Now you are ready to proceed to the cleaning job itself. Specific step by step procedures for cleaning stone, tile, and finished concrete can be downloaded by clicking here.

.

 

 

How long should a carpet take to dry after hot water extraction cleaning?

On an industry bulletin board or Facebook Forum, this topic can bring out thoughts, arguments, excuses, defense mechanisms and more like no other. How important is how long the carpet takes to dry to the residential or commercial carpet cleaning customer? One only has to look at the fact that there are at least 6 different carpet cleaning methods, most of which were developed for the primary purpose of making the carpet look better and to reduce drying times. Secondly, entire franchises and cleaning systems have been developed around the principle that their method or system dries faster than the other carpet cleaner in town method or system does. So what is the answer?

How long should a carpet take to dry. The answer may not be the one you were looking for – it depends.

“It depends – what kind of answer is that?” Glad you asked.

How long a carpet takes to dry after cleaning is related to the cleaning method used, the application of that method, the chemistry used to clean the carpet,the equipment used, the type and construction of the carpet, the type and degree of soiling, and carpet owner considerations. Even more importantly, drying time is always directly related the ventilation and airflow in the building or home during and after cleaning. The humidity of the indoor and out door environment are also extremely crucial considerations

Let’s start with a basic principle that is often overlooked. All things being relatively equal between one professionally trained and truckmount equipped carpet cleaner and the next, I would propose the number one consideration in drying time is the carpet owner themselves. Why are they getting their carpet cleaned? Do they want it just to look better or do they want it healthier? How often do they get it cleaned? What are their expectations? Quite simply, the owner of an extremely soiled carpet that is not professionally cleaned on a regular basis has some high expectations about how clean you can get the carpet and how much better they want it to look after you clean it. Because of that, you may use more chemicals and more “wet” passes to get it clean than you would normally. That will virtually always extend the drying time. If the most important part of your job is clean carpet and appearance improvement, then drying times may be extended.

Let me put this in a way I think you can relate to – if drying time is an extremely important consideration for your customer, the number one thing they can do is to have their carpet cleaned more often! Carpets cleaned on a regular basis will always take less time to dry, regardless of all of the other contributors.

The second way the carpet owner is the number one reason on how long a carpet takes to dry is whether they allow the drying time reductions you have set up to operate. This can include ventilation and airflow through the area, open windows, and keeping the airmovers you set up pointing in the right direction and running. If you clean a commercial building late at night and minutes after you leave (or even while you are there) everything is shut up and the ventilation or air conditioning system shuts off, the moisture can’t evaporate and drying times will be extended.

So what can you contribute to reducing drying times?
1) Select the right truckmounted equipment and use it whenever possible. Make sure the solution pressure and water flow rates are balanced by the vacuum recovery capabilities of the truckmounted unit. If the job dictates the use of a portable extractor, the same principles of balanced solution flow and vacuum recovery apply.
2) Airflow – Most cleaners have experienced the benefits of using 2″ vacuum hose as far into the home or building as they can and the use of a 2″ wand instead of a 1.5″ wand. The science behind these ideas tells us they should reduce drying times.
3) Heat – The use of hotter water as you extract increases evaporation rates and reduces drying times
4) Choose the right prespray - select a prespray that matches the soiling conditions of the carpet and the construction of the carpet. One of the reasons why CleanMaster and other chemical companies offer so many choices is because of this principle.
5) Wand selection – The use of laminar flow and slotted glide scrub wands like the Evolution wand has been demonstrated to reduce drying times versus a conventional scrub wand. On extremely soiled carpet, the use of a RX-20 Rotary Jet Extractor will greatly reduce your drying time as compared to a scrub wand.
6) Accelerate the drying process – after you have cleaned a room, set up centrifugal (snail style), axial, or directed flow airmovers across the carpet to speed up evaporation rates and reduce drying times. According to Dr. Michael Berry’s Book – Cleaning for Health, Protecting the Built Environment, using an air mover across the carpet after cleaning has another benefit. Ventilation and airflow are important in releasing trapped gases and aerosols from the soil suspended during the cleaning process.
7) To prevent wicking of soils and reduce drying time on some carpets after hot water extraction cleaning, you can run a dry bonnet across the carpet

Top 10 Reasons to have a FreshWater Tank on Board Your Truck

What advantages does having a freshwater tank provide to your carpet cleaning and restoration operations?

318-on-belly-tank

Now more than ever, we recognize that room in your van is at a premium. With so many cleaners and restorers diversifying into hard surface cleaning, rug cleaning, water damage restoration and more, the need to haul more equipment and customer belongings is greater than ever. So when examining whether to make the extra investment required to mount a fresh water tank or hose reel/freshwater tank combination in your van, finding the right mix of how to use your space for greatest benefit is very important.

We asked a group of experienced professional carpet cleaners who had made te decision to start carrying freshwater with them, what the most important benefits they discovered that led them to that decision. Here is a summary of their top 10 reasons:
10) No stumbling around in gardens and behind thorny bushes trying to find a hose hook-up
9) On commercial jobs, you won’t spend 45 minutes looking for a water hose hook-up only to find out you don’t have the right adapter
8) You can ensure that your freshwater comes from a clean, consistent source
7) One less hose to have to run
6) Easier and faster set-up, quicker and more efficient tear down on every job
5) Completely self-contained operation
4) Reduce job cancellations on sites where water access is locked up or water has been turned off.
3) Make sure you have water available on restoration jobs where availability might be in question
2) Water rationing in drought stricken areas may require it (as you are allowed to use water when your customers usage may be extremely limited)
1) Choosing the right kind of tank means you don’t have to take up any floor space in the van that your truckmount is already not taking up.

Here are just some of the choices you have with HydraMaster:
70 gal Sub-Mount Tank – Fresh Water Supply

110 gal. over-the-wheelwell poly tank

125 gal. HydraCradle Tank

85 gal. Roto-Molded R-M Tank

120 gal. Horizontal Tank

Why you still want to use a Urine Pretreatment on virtually every pet urine job

Deodorizing treatments for pet urine contamination have come a long way in our industry. There was a time when cleaners used some strong solvent based deodorizer and hoped the incredibly sad-dogpowered fragrance would overwhelm the atmosphere. Today, there are many different effective treatments in your arsenal – enzyme/bacterial deodorants, encapsulating and bonding deodorizers such as CleanMaster Multi-Phase, Oxidizing treatments such as CleanMaster USR with Multi-Phase, and various other solvent and water based deodorizers. Chances are, you already have picked out a favorite or two that you use consistently.

We know that urine contamination is a “quadruple threat.” It needs to be neutralized, deodorized, and sanitized. Plus, we need to get out the stain that may have resulted either from the color of the urine “re-dyeing” the carpet or the resulting alkaline salts attacking the dye structure of the carpet.Urine contamination is not only an odor issue but a staining issue and a health / contamination issue.The client who appreciates all four of these problems is willing to spend more for proper corrective action. You already know that customer education is an effective sales tool.

So with all this new chemical treatment technology, can’t you just skip the urine pretreatment step and go right into using your tried and true favorite deodorizer and/or stain remover? The answer is yes, and no. If you have been on enough jobs with a lot of urine contamination, you have already encountered the sticky, almost greasy feeling mess that often accompanies a build-up of pet urine. upsYou may or may not know that lipids are oily cholesterol in the urine.Repeated use of the same spot by the dog or cat will result in an oily build-up that prevents water based solutions from penetrating.The carpet will feel sticky or oily. The fact is, if you are fortunate, your enzyme deodorant may include lipase enzymes which are designed to digest the lipid build-up. However, it will usually take hours for that to take effect and be complete. Your favorite “cide” type encapsulating deodorizer does not contain any ingredient which will dissolve or break down these oily lipids. Neither does your oxidizing treatment. Your $25-$80 per gallon deodorizing treatment is going to have trouble penetrating this build-up of lipids in the carpet. It is going to have to work extra hard to try and do its job. A specially formulated urine pre-treatment like CleanMaster UPS is designed to neutralize the resulting alkaline salts in urine contamination. More importantly, it is formulated to break through and dissolve the sticky, oily mess that is keeping your deodorizer from working faster. Using a urine pretreatment will virtually always greatly speed up the treatment process of your other favorite treatment chemical. A 2-3 minute  application of CleanMaster UPS will save you time, decontaminate the area, and reduce the amount of expensive deodorizer you have to apply. It will virtually ALWAYS save you time and save you money.

Not every acid spotting solution works effectively as a urine pretreatment. A great Urine pretreatment like CleanMaster UPS  is a special synergistic blend of acid neutralizers, detergents, odor counteractants, and decontamination deodorizers for use as a urine contamination neutralizer and to dissolve and break down the oily, sticky lipids. It will effectively dissolve and dislodge alkaline salt residues that build up in urine deposits and neutralize sticky and gummy  lipids and contamination.